Jobs

Want to be part of the team? 

Lead Barista (Part Time, 20–30 hrs/week)

We believe in creating moments of joy. We do this through creating an awesome, connected work culture while inspiring and educating our staff deeply about coffee. Taylor Lane Organic Coffee has been roasting and serving organic coffee in Sonoma County for almost 27 years! Passionate about coffee? Come join our team!  We offer a competitive wage, paid vacation time, paid well time, health care, and a retirement planWe are now hiring for a part-time lead barista (20 to 30 hrs/week) for our Sebastopol location in The Barlow.

The Role of a Lead Barista:

  • Executes café operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Directs employees during scheduled shifts to reduce bottlenecks, and to ensure speed of service, cleanliness standards, and operational needs are met.
  • Creates positive learning environment by clearly providing specific, timely, and respectful coaching and feedback.
  • Develops positive relationships with team by addressing individual motivation, needs, and concerns.
  • Actively models and displays exceptional customer service.
  • Delivers prompt and friendly service to all customers by keeping a "customer comes first" attitude, and gives respectful feedback and coaching when customer service standards are not being followed by team.
  • Is an accessible and knowledgeable source of information for all customers and team. Communicates customer feedback or concerns to management to help meet customers' needs.
  • Provides the highest quality beverage and food items on a consistent basis. Adheres to all recipe and presentation standards. Utilizes operational tools to ensure operational excellence during shifts.
  • Builds and maintains knowledge of our company, products, and values. Always acts in accordance with those values.
  • Follows all beverage quality and presentation standards. Constantly looks for ways to improve and develop beverage knowledge and skills.
  • Assists new team members with training and coaching when needed. Maintains a respectful and positive teaching environment at all times. Provides feedback to management on employee performance during shift.
  • Maintains a calm composure when faced with conflict demands. Is efficient at multi-tasking when necessary.
  • Follows all operational policies including cash handling and inventory management and ensures proper cash management practices are followed by shift team.
  • Efficient, comfortable, and competent at the register, and able to coach others on register policy and procedures.
  • Keeps the store clean and well stocked. Follows the duty roster and ensures it is being followed.
  • Is proactive with downtime by stocking or cleaning the store, reading about coffee, tea, merchandise, the company, and the industry.
  • Maintains a respectful work environment and works well with others. Communicates effectively and respectfully with all TL employees.
  • Maintains regular and consistent attendance and punctuality, and adheres to company vacation, health, and safety policy.

 Please submit your resume for immediate consideration to jobs@taylorlane.com